#SOUTHWEST AIRLINES NETWORK MAP SOFTWARE#

On a call with employees Monday, Southwest Chief Operating Officer Andrew Watterson explained that the company’s outdated scheduling software quickly became the main culprit of the cancellations once the storm cleared, according to a transcript of the call that was obtained by CNN from an aviation source. “They’re just not manned with enough manpower in order to give the scheduling changes to flight attendants, and that’s created a ripple effect that is creating chaos throughout the nation.” “The phone system the company uses is just not working,” Lyn Montgomery, President of TWU Local 556, told CNN’s Pamela Brown. Stranded customers have been unable to get through to Southwest’s customer service lines to rebook flights or find lost baggage. “Those turnaround times bog things down,” Bangs said. Southwest’s schedule includes shorter flights with tighter turnaround times, which are causing some of the problems, Kathleen Bangs, a FlightAware spokesperson, told CNN. (LUV) also hurt itself with an aggressive schedule and by underinvesting in its operations. Many airlines still l ack sufficient staff to recover when events like bad weather cause delays or flight crews max out the hours they’re allowed to work under federal safety regulations. Although Southwest says it was fully staffed for the holiday weekend, illness makes adjusting to increased system stress difficult. More bad luck: The storm hit just as the so-called tripledemic surged across America, leaving people and their families sick with Covid, the flu and RSV. The storm hit Chicago and Denver hard, where Southwest has two of its biggest hubs – Chicago Midway airport and Denver International airport. What gives? Southwest had a combination of bad luck and bad planning. The Biden administration is investigating. The company’s CEO said this has been the biggest disruption he’s seen in his career. Southwest warned that it would continue canceling flights until it could get its operations back on track. Southwest canceled more than 2,500 flights. More than 90% of Wednesday’s US flight cancellations were Southwest flights, according to flight tracking website FlightAware. By Monday, air travel was more or less back to normal – unless you booked your holiday travel with Southwest Airlines. The prior day, the airline will kick off 3X-weekly seasonal flights between BDL and CVG.A punishing winter storm that dumped multiple feet of snow across much of America led to widespread flight cancellations over the Christmas holiday. Also on that date, it will commence 2X-weekly seasonal service between LAX and Charleston, South Carolina. The carrier will open 2X-weekly seasonal service between RDU and Westchester County Airport in New York from May 3. It currently serves Los Angeles International Airport (LAX), Orange County, San Bernardino and San Francisco in California.Īdditionally, Breeze unveiled three seasonal routes it will operate on its summer 2024 schedule. The growing carrier founded by David Neeleman launched service in May 2021 with 16 airports in its initial route map. SAN will become the 46th airport in Breeze’s network. RDU CEO Michael Landguth says the new transcontinental route to SAN connects the Raleigh-Durham area’s growing technology sector to “another prominent technology hub,” adding: “Breeze will offer a convenient and low-cost option to get to the West Coast business and leisure destination.” “San Diego is one of the U.S.’s most popular summer destinations, with great food, beautiful beaches and popular family attractions,” Breeze President Tom Doxey says in a statement. Breeze will fly the route on Fridays and Mondays.īreeze says it will also offer same-plane, one-stop service daily to SAN from both Providence, Rhode Island, and Bradley International Airport (BDL), which serves Hartford, Connecticut. Southwest will fly between SAN and PIT 1X-weekly on Saturdays from June 8 through August, according to PIT. PIT notes the route has not been flown by an airline since 2019. From May 3, the carrier will begin 2X-weekly service from SAN to PIT.įour of the five routes being launched from SAN will be exclusive to Breeze, while the carrier will compete against Southwest Airlines on the SAN-PIT route. According to ORF CEO Mark Perryman, “San Diego is Norfolk’s 4th-ranked passenger demand market and well deserving of this nonstop coast-to-coast service.”įrom May 2, Breeze will start 3X-weekly flights from SAN to Cincinnati-Northern Kentucky International Airport (CVG).

Southwest airlines network map